Privacy Policy

Privacy Policy

At Medica Komorki Macierzyste, we are committed to protecting your privacy and ensuring the security of your personal and medical data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.


1. Data Controller

The administrator of your personal data is: Medica Komórki Macierzyste Ul. Kukuczki 5/6, 50-570 Wrocław, Poland Email: reception@medicakomorkimacierzyste.pl Phone: +48 71 707 90 00


2. Information We Collect

We collect information that allows us to provide high-quality medical services and improve your experience on our website:

  • Personal Identification: Name, surname, date of birth.

  • Contact Information: Phone number, email address, home address.

  • Health Data: Medical history, imaging results (MRI/USG), and information provided during consultations (processed under strict medical confidentiality).

  • Technical Data: IP address, browser type, and cookies for website functionality and analytics.


3. Purpose of Data Processing

We process your data for the following purposes:

  • Medical Services: To provide diagnosis, consultations, and regenerative treatments.

  • Communication: To confirm appointments, respond to inquiries, and provide medical results.

  • Legal Obligations: To maintain medical records and fulfill tax/accounting requirements.

  • Marketing: Only with your explicit consent, to send newsletters or information about new therapies.


4. Legal Basis for Processing

In accordance with the General Data Protection Regulation (GDPR), we process data based on:

  • Art. 6(1)(b): Necessity for the performance of a contract (providing medical services).

  • Art. 9(2)(h): Necessity for the purposes of preventive or occupational medicine and medical diagnosis.

  • Art. 6(1)(c): Compliance with legal obligations (medical records).

  • Art. 6(1)(a): Your voluntary consent (e.g., for marketing or cookies).


5. Data Retention

We store your personal data only as long as necessary:

  • Medical Records: Generally 20 years, as required by Polish law.

  • Contact/Inquiries: Until the matter is resolved or you request deletion.

  • Marketing Data: Until you withdraw your consent.


6. Data Sharing

Your data is strictly confidential. We may share it only with:

  • Authorized medical personnel involved in your treatment.

  • Trusted technical partners (hosting providers, IT services) under strict data processing agreements.

  • Public authorities, only if required by applicable law.


7. Your Rights

You have the right to:

  • Access your data and receive a copy of your medical records.

  • Rectify (correct) inaccurate or incomplete information.

  • Erasure (“Right to be forgotten”), unless we are legally required to keep the data (e.g., medical records).

  • Restrict Processing of your data.

  • Withdraw Consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

  • Lodge a complaint with a supervisory authority (UODO in Poland).


8. Cookies

Our website uses cookies to enhance navigation and analyze traffic. You can manage or disable cookies in your browser settings at any time.


9. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact us at: Email: reception@medicakomorkimacierzyste.pl Address: Ul. Kukuczki 5/6, 50-570 Wrocław, Poland

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